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Don’t Take it Personally!
Being a sales executive or manager don’t take criticism personally. Have courage to accept the criticism and the benefits emerging from criticism. There are four most important steps which can help process can help you learn how to take criticism well.
They are Thank the client for their feedback, ask him more questions, Listen to him carefully and also give your commitment to improve. Rightly said by Colleen Francis at http://www.engageselling.com
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