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Andy Press's Articles

  • What to look for in an appointment reminder service
    Choosing a telephone appointment reminder service is generally a wise investment for small businesses and private medical practice owners who are looking to improve the efficiency of their office. Here are four key traits that these business owners and doctors should look for when choosing an appointment reminder service.
  • What to look for in a medical answering service?
    Using a medical answering service can help your clinic to be more effective and increase patient satisfaction. However, not all answering services offer enough features to be considered a worthwhile investment – doing your own due diligence to ascertain whether a particular company will meet your practices needs can mean the difference between a good investment and a wasted investment.
  • What to do when your medical receptionist becomes overwhelmed
    The job of a medical receptionist is demanding; even the most skilled receptionists cannot physically perform more than one task at a time. Acquiring the help of a virtual receptionist may help you to expand your practice by making it more efficient.
  • Can a medical answering service by live agent benefit your practice?
    There are benefits to using a medical answering service by live agent for your practice, but is it the best option available for your medical practice?
  • Why should doctors hire a virtual receptionist?
    When your medical practice has need of additional front desk staff to cover the influx of business, a virtual receptionist may be an affordable solution to help your practice keep pace with your practices growing needs.
  • How would an appointment reminder service benefit your medical practice?
    Appointment reminder calls are a time consuming but absolutely necessary chore for your medical front desk receptionist. When these reminder calls interfere with your medical receptionist ability to meet other patient needs in a timely fashion, it may be time to consider alternative appointment reminder services so that your medical practice can better meet the needs of all your patients.
  • How effective is your medical receptionist?
    Any medical receptionist’s abilities to perform their daily routines are limited to every other human beings physical limitations; physically performing one task at a time. When one medical receptionist isn’t enough to keep pace with your medical practices needs, other considerations must be made in order to effectively cater to the needs of your patients.

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